Skip to main content

Guide

Optum® HouseCalls: Reach members where they are

Helping healthcare plans manage members' health.

HouseCalls supports members and health plans

Undiagnosed health conditions may lead to poor outcomes for members and costly outcomes for health plans. HouseCalls can aid in:

  • Gaining a broader understanding of a member’s care needs
  • Decreasing the risk of serious health events
  • Preventing unnecessary hospital admissions

During the visit members benefit from:

  • 45 to 60 minutes of one-on-one time with an Advanced Practice Clinician in the convenience of their own home
  • A head-to-toe exam, medication reconciliation and appropriate health screenings
  • Educational materials and resources tailored to their healthcare needs

Related healthcare insights

5 Ways to Help Improve Access to Personalized Behavioral Care

Article

5 ways to help improve access to personalized behavioral health care

Leading payers are implementing strategies that expand access, simplify navigation and connect members to the right behavioral health support at the right time.

Helping People Navigate Care in an AI‑Driven Ecosystem

Article

Helping people navigate care in a connected, AI‑driven ecosystem

In an increasingly complex system with many providers and platforms, health plans have an opportunity to simplify experiences and reduce friction.

Fix Readmission Vulnerabilities Before Becoming Overpayments

Article

Fix readmission vulnerabilities before they become overpayments

As health plans address billing, coding and inpatient utilization issues, readmissions have drawn renewed focus as a payment integrity risk.