Creating a new and sustainable financial system

Due to poor engagement with an outsourced accounting firm, Winchester Emergency Physicians faced significant financial and coverage errors. There were insurance lapses, and they were behind on payments, including physician paychecks.

Optum® Ambulatory Revenue Cycle Management Services created an action plan. They reinstated canceled insurance policies and implemented automated systems for timekeeping and invoicing.

Physicians gained 10 hours per week to focus on patient care, improved processes, and timely payments.