Engaging and transforming patient experiences

Improving the patient experience is a top priority for healthcare organizations, but it often comes with unique challenges. At Becker's Hospital Review 15th Annual Meeting, sponsored by Optum, healthcare leaders from across the country gathered to discuss how a positive employee experience can lead to better patient outcomes.

The roundtable, moderated by Ken Leonczyk, senior vice president, enterprise partnerships, and Andrew Sasso, senior vice president, provider market, highlighted the importance of addressing friction points, emphasizing the human touch and helping employees feel valued and supported.

Review 3 key patient engagement strategies and dive deeper into how health systems are redefining their approaches to facilitate a more personalized, accessible and seamless patient experience.