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Creating a better pharmacy experience

We’re committed to a best-in-class member experience built on affordability, accessibility and compassionate support from knowledgeable benefit experts.

October 24, 2025

Simplifying pharmacy benefits for better member value

We simplify the path to getting medications with a personalized, empowered journey, meeting members where they are. It starts with seamless transition support for both clients and members, ensuring a smooth experience from day one. Award-winning onboarding communications improve medication adherence and reduce rejected claims. In the doctor’s office, PreCheck MyScript® and PreCheck Prior Authorization are embedded directly into their provider’s electronic medical record system, streamlining prescribing and eliminating surprises at the pharmacy.

For specialty medications, Optum Savings IQ® connects members to financial resources to help them pay for and stay on their medications. Additional tools like MyScript Finder and the Savings Center highlight personalized savings opportunities, while Price Edge ensures competitive drug pricing on- or off-benefit. With a focus on affordability, accessibility and member satisfaction, we help ensure the right medication reaches the right patient at the right price.

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