Focusing on the whole person for better outcomes
Optum Community Connector helps health plans address member needs through screening and community-based organization (CBO) referral services.
The service helps refocus care on the whole person, using members’ preferred communication channels to link with CBOs. Community Connector has two goals: help payers assess the needs of their members related to social determinants of health (SDOH) needs and refer members to CBOs that provide social service program assistance.
Community Connector helps:
- Aggregate, normalize and integrate clinical and SDOH data
- Assess and stratify people and populations based on whole-person indices, gaps in care and risks
- Create hyper personalized, targeted education, communication and interventions to improve health outcomes and address SDOH and health equity needs
- Enable multichannel and stakeholder whole-person reporting and metrics
Related resources
Our consumer-centric solution bundle helps health plans improve member satisfaction by helping members obtain and retain added benefits.
Assess SDOH (social determinant of health) needs and provide referrals to community-based organizations equipped to address those needs.
We help health plans precisely target the right members and efficiently deliver programs based on member needs.