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Clinical Exchange Orders and Results tool

Streamline the implementation process of healthcare lab operations and enhance enrollment control with our self-service tool.

2-minute read

In today’s rapidly evolving healthcare landscape, laboratories play a crucial role in delivering accurate diagnoses and treatment plans. But implementing lab processes often poses significant challenges, such as complexity and a lack of control and transparency, hindering efficiency and compromising patient care outcomes.

In this article, we briefly explore how our Orders and Results self-service tool (SST) can help streamline the implementation process, empowering health care organizations with greater control, speed and transparency into clinical data exchange.

Implementation is almost never easy

Implementing lab processes can be complex, involving various stakeholders, intricate workflows and stringent regulatory requirements. The lack of control over this process often leads to delays, miscommunication and potential errors.

Health care organizations often struggle to gain a comprehensive view of the implementation process, impeding the overall efficiency of their lab operations. Also, many organizations are understaffed or don’t have the time to implement new solutions, which can be an arduous process.

What’s needed to make implementation better?

Efficient implementation processes require a high level of control and transparency. A clear understanding of each step enables healthcare professionals to make informed decisions and address potential bottlenecks promptly. Transparency ensures accountability and promotes collaboration among all involved.

A self-service tool to enhance efficiency

Our Clinical Exchange Orders and Results SST was designed specifically to meet the needs of healthcare laboratories. It empowers organizations by:

  • Putting control and transparency at their fingertips
  • Streamlining workflows and status tracking
  • Giving healthcare professionals a comprehensive view of the implementation process
  • Enhancing decision-making
  • Fostering collaboration among teams

SST in action

One example of this is when a provider submits a site for enrollment. The provider typically must wait for approval (which varies by lab), implementation setup, testing, training and go-live. However, the provider has no or limited visibility into any of these steps.

With SST, we provide status updates so providers can see where everything is within the implementation process. Also, providers are usually largely unaware until later in the process whether they’re missing key pieces of data needed to complete the enrollment setup.

To address this, we’ve included upfront validation to help alert them of requirements before they even submit the project. This helps eliminate frustrating back and forth and bring transparency to clinical data exchange.

The implementation of lab processes is often time sensitive, and delays can have severe implications for resource management among staff. Our SST offers a significant advantage by:

  • Expediting the implementation timeline
  • Taking the burden off all involved parties
  • Allowing everyone to focus on day-to-day tasks
  • Ultimately serving customers and patients

By automating and centralizing key tasks, health care organizations can experience faster onboarding, seamless coordination and reduced errors. The enhanced efficiency can result in improved patient care and increased productivity for health care professionals.

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