Skip to main content

Solution suite

NurseLine Services

NurseLine registered nurses and healthcare experts offer support 24/7/365 to reduce ER visits, schedule appointments and promote healthy living.

Support a full range of healthcare needs

Optum® NurseLine supports numerous healthcare needs, including providing general health information, verifying networks and provider availability, and scheduling appointments. 

  • Approximately 90% of participants felt they had a more positive health care experience.1
  • Approximately 93% of NurseLine participants felt more confident after speaking with a NurseLine nurse.2

Related healthcare insights

View all

Article

Advancing health equity: How Optum Rx is overcoming challenges

Thought leaders discuss the intentional vigilance needed to overcome obstacles impeding better access to healthcare for all.

Video

Enhance system security with cloud-native imaging solutions

Learn about the in-depth security capabilities of cloud-native imaging.

Article

What’s changing the PBM industry?

Learn from Optum Rx thought leaders how access, affordability and transparency have become imperatives for pharmacy benefit management.

Discover how to partner with Optum today

Complementary solutions

Optum Guide for health advocacy

Optum Guide™ helps your employees improve engagement with their health care benefits and connects them to the right care at the right time.

Bariatric Resource Services

We help reduce medical expenses associated with bariatric surgery and provide support for your members, their family members and caregivers.

Focused Claims Review

Save on total claims dollars reviewed with this innovative approach targeting procedure, surgery and facility claims.

Musculoskeletal (MSK) Solutions

Manage escalating utilization and spend.

1. Voice of integrated consumer experience survey, 2016. NurseLine book of business.
2. Ibid.