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NurseLine Services

NurseLine registered nurses and healthcare experts offer support 24/7/365 to reduce ER visits, schedule appointments and promote healthy living.

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Support a full range of healthcare needs

Optum® NurseLine supports numerous healthcare needs, including providing general health information, verifying networks and provider availability, and scheduling appointments. 

  • Approximately 90% of participants felt they had a more positive health care experience.1
  • Approximately 93% of NurseLine participants felt more confident after speaking with a NurseLine nurse.2

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Discover specialty medication management strategies to help you slow carve-out and stop member attrition.

Article

Analytics in payer-oncologist partnerships

See 4 ways that payers can help healthcare providers unlock the power of real-world data to drive quality and innovation in cancer care.

Discover how to partner with Optum today

Get in touch with our sales team today

Fill out this form and we’ll get back to you shortly.

Already a customer? Find your support portal.

Complementary solutions

Optum Guide for health advocacy

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Bariatric Resource Services

We help reduce medical expenses associated with bariatric surgery and provide support for your members, their family members and caregivers.
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Focused Claims Review

Save on total claims dollars reviewed with this innovative approach targeting procedure, surgery and facility claims.
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Musculoskeletal (MSK) Solutions

Manage escalating utilization and spend.
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1. Voice of integrated consumer experience survey, 2016. NurseLine book of business.
2. Ibid.