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Health benefits

Complex care management

Discover simple solutions for complex conditions to reduce the cost of care, manage organizational risk and improve outcomes.

Reduce costs, manage risk, improve outcomes

Optum® Complex Care Management offers an integrated suite of benefit management services. 

These services help health plans and self-insured employers reduce total cost of care, manage organizational risk and improve outcomes for members facing complex disease states. 

By combining condition-centric capabilities with flexible funding models, including full risk transfer, Optum delivers the greatest impact to the patients and payers who need it most. 

Woman surrounded by the Complex Disease Prevention and Management solutions Woman surrounded by the Complex Disease Prevention and Management solutions

Complex care management solutions 

Solution suite

Bariatric Resource Services

Best for:
  • Employers
  • Payers

We help reduce medical expenses associated with bariatric surgery and provide support for your members, their family members and caregivers.

Solution suite

Focused Claims Review

Best for:
  • Employers
  • Payers

Save on total claims dollars reviewed with this innovative approach targeting procedure, surgery and facility claims.

Solution suite

Musculoskeletal (MSK) Solutions

Best for:
  • Employers
  • Payers

Manage escalating utilization and spend.

Solution suite

NurseLine Services

Best for:
  • Employers
  • Health systems and hospitals

We provide 24/7 support to help people understand their symptoms.

Solution suite

Oncology Solutions

Best for:
  • Employers
  • Payers

Our solutions address complex challenges and help manage cancer costs while improving outcomes and quality of care.

Solution suite

Specialty Pharma Solutions

Best for:
  • Payers
  • Providers

Manage specialty medical drug expenses.

Solution suite

Transplant Solutions

Best for:
  • Payers

Get significant savings and statistically better clinical outcomes.

Industry insights

Second Opinion & COEs Help Address Avoidable MSK Surgeries

Article

Second Opinion plus COEs can help address avoidable MSK surgeries 

Musculoskeletal surgeries are driving up costs. Payers can bend the curve with digital care, expert second opinions and high-performing surgical centers.

Improving Transplant Outcomes with Case Management

White paper

Managed Transplant Program: Clinical outcomes and cost impact

New research examines how structured, nurse‑led case management influences cost, utilization and outcomes for members undergoing complex organ transplants.

Navigating Growth in Transplant, Cell & Gene Therapies

On-demand webinar

Strategies for navigating growth in transplant, cell and gene therapies

As transplant, cell and gene therapies grow in complexity, payers need new approaches to manage cost, risk and support long-term sustainability.

Why Behavioral Health Plays a Critical Role in Cancer Journey

Article

Why behavioral health plays a critical role in the cancer journey

Understand how depression, anxiety, care access and treatment adherence drive higher utilization and costs for employers and payers when left unaddressed.