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Solution

Payment Solutions for Auto Insurance Claims

Our platform moves money and data securely as one, lowering transaction costs and increasing revenue and efficiency for auto claim payments.

A new standard for payment delivery

We’ve created a smart payment delivery solution designed to help auto insurance payers deliver better claim payment experiences. Our claim payment solutions enable you to:

  • Simplify payment processes  Drive electronic adoption by making it easy for claimants to select their preferred payment method.
  • Lower costs — Eliminate check printing and mailing costs, and reduce treasury and administrative expenses.
  • Simplify reconciliation with transparent transactions — Our portal and comprehensive dashboard offer visibility into all payment types and transactions.

Key benefits

Our solution replaces inflexible payment processes and costly paper checks with easy, safe and low-cost electronic options.

One of the largest provider payments networks

We process $500 billion annually in payments for 2.2 million providers and over 500 payers.*

High electronic adoption rate

Our vast network also drives an electronic adoption rate of more than 85%.*

Increased security and fraud prevention

The latest in fraud prevention and 24/7 monitoring keeps information safe and reduces fraud.

Flexible claim payment options

Pay by ACH, virtual card or check.

Our solution makes insurance payments easy

Our mobile expedited payment solution makes it easy for auto insurance claimants to review claims, select their preferred payment type, and sign up for electronic payments.

Industry insights

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Infusion nurse kayaks through hurricane damage to administer care

An Optum Infusion Pharmacy nurse’s commitment to ensure her patients received their medication after a hurricane is just one example of the care team’s compassion and commitment.

Getting started with auto claim payment solutions is easy

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Explore our tailored healthcare solutions to help you strengthen financial health, reduce complexity and achieve operational excellence.

*Optum Financial book of business, 2023