Public Health, Preparedness, Response and Recovery Services

When disaster and emergency strikes, you want to have a plan in place to be able to respond quickly to minimize impact.

Optum Serve is here to help. We understand the importance of public health and how fragile it can be. Our team of skilled experts have years of experience in preparedness planning. Leading them to take swift and capable steps to initiate community recovery. No two communities have the same needs. That’s why we work with your leaders to determine the best course of action.

Optum Serve focuses on advancing equity for vulnerable and disproportionately effected populations. Including those in high risk categories and hard to reach areas. To prepare communities for emergencies and assist them in recovering from disaster impact we provide a variety of services including strategic planning, training and education, case management, and building community resilience. We assemble clinical teams quickly across the country for emergent and non emergent health events. Our fleet of medical grade mobile units can provide primary care, urgent care, vaccinations, dentistry and more. All using state of the art technology to be made entirely remote in rural or urban locations. We work with you to create a community based healthcare strategy to bring the right resources conveniently to your population, treating people where they are.

Optum Serve is uniquely capable of addressing your clinical staffing shortages across various healthcare settings. We combine the vast scale and reach of United Health Group with decades of relevant experience deploying resources and capabilities to support government programs. Our integrated staffing solutions will reduce the strain on your facilities by improving access to qualified and credentialed clinicians. With access to over 30,000 clinical staff, we can minimize your risk and deliver success. We provide proven credentialing and certifications, clinical background checks, and robust scheduling and reporting capabilities. There is peace of mind when all of the components of response are in one place.

Optum Serve brings all the pieces together for expert planning, swift response, and speedy recovery. We address a wide range of potential emergencies including public health crisis that disproportionately impact under served populations.

Optum Serve Assured Access is an innovative program that bridges the gap between preparedness and response by providing a suite of capabilities around a framework of ready, set go. Proactive preparedness and planning support, quickly deployable readiness services, and medical response execution. Assured access provides an affordable approach to enhanced readiness and community resilience with access to expertise and planning support. Reduces preparedness burden on limited public health staff and resources to focus time on other priorities. Reduces response time, enhances capacity to sustain a large scale response to a major public health crisis, provides ready to deploy access to trained, credentialed, vetted clinical and nonclinical staff.

So what does your community need? Let us help you figure it out and get you ready for your next crisis. Whether you need preparedness or public health planning, a mobile medical solution or surge staffing as a standalone, or combination of any of the above. Optum Serve stands ready to work with you. Contact us at information@optum.com or visit optumserve.com/prepared.