Increasing behavioral health patient access with self-scheduling

Finding mental health providers with digital self-scheduling

Alma is a mental health network that provides 15,000 mental health providers across 50 states with the tools they need to thrive. Key to Alma’s mission is helping patients easily find mental health care covered by their insurance.

To make finding in-network providers a snap, Alma partnered with Optum Patient Access and Engagement to offer omnichannel online scheduling through its health plan portals. 

Download this case study to learn how Optum worked with Alma to create a digital access experience meeting their business requirements, while improving their patient experience.