Our priority is to support you and your practice, ensuring your members have immediate and easy access to the care they need. HealthCare Partners Affiliates Medical Group, Good Samaritan Medical Practice Association, Inc., A Medical Group, AppleCare Medical Group, Inc. (collectively, the “Groups”) are taking the following measures to help those affected by the Los Angeles Wildfires.
The following regulatory requirements and guidance applies to:
- Providers in Los Angeles and/or Ventura counties who were displaced by the fires
- Commercial plans that are contracted with the Groups
Regulatory requirements and guidance
We will continue to follow regulatory requirements or guidance, where applicable, in support of the following measures:
- Prior authorization, notification, utilization management and referrals: Dates of service for prior authorizations open and on file with the Groups as of Jan. 7, 2025, or created between Jan. 7 – Mar. 19, 2025 are extended through Sept. 19, 2025
- Timely claim filing: If you were displaced by the fires, you have 365 days from the date of service to file claims for dates of service between Jan. 7 – Mar. 19, 2025
- Alternative locations: Displaced providers may deliver care from appropriate alternative settings, such as mobile clinics or temporary locations through Sept. 19, 2025
Please note, if you are practicing in a new location now, please make sure to let us know.
If you have questions, please call 1-800-403-4160, TTY 711.