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Pharmacy benefit management

Pharmacy benefit management for health plans

We help health plans customize networks, plan designs and formulary options, redefining quality with our expertise and claims processing technology.

Optum Rx is a partner focused on your success

We provide the expertise and foresight you need to grow your business. Our innovation delivers better health outcomes for your members.

  • Leading the industry: We provide transparent pricing, choice and a simplified pharmacy benefit for everyone.
  • Innovating for the future: We help you stay ahead of your competition with solutions like PreCheck MyScript® and our Opioid Risk Management program. 
  • Simplifying your experience: We redefine quality at its core with our expertise and claims processing technology. 
  • Helping health plans win: Our client service team members are committed to your growth.

Meet the team

Headshot of Jamie Hale

Jamie Hale, RPh., serves as the Chief Sales Office for Optum Rx. In this role he is responsible for the strategic development and oversight of the respective sales and client management teams focused on delivering differentiated value with exceptional customer and member experience. Prior to joining OptumRx in September 2016, Jamie served as the Chief Pharmacy Officer for an accountable care organization, Cornerstone Health Enablement Strategic Solutions. In this role he was responsible for the creation, implementation, and optimization of both clinical and operational initiatives designed to assist health systems and provider groups achieve success in value-based care. Prior to joining Chess, Jamie spent 15 years at Wake Forest Baptist Health, where he last served as Director of Pharmacy. His experience in health system leadership has spanned across the continuum of care, including inpatient operations, ambulatory operations, 340b, retail pharmacy, home care, specialty pharmacy and pharmacy benefits management.

Headshot of Rob Hollis

Rob Hollis is currently the Sr. Vice President of Health Plan Sales at Optum Rx leading both the direct sales and reseller teams whose efforts support all regional and national health plan partnership opportunities with a core focus on the Blues segment. Under Rob’s leadership, Optum Rx has achieved tremendous growth in the Health Plan market over the last few years, focusing on disrupting the status quo and reinventing how PBMs and Health Plans partner together.

A seasoned PBM executive with over 20 years’ experience in the industry, Rob has successfully led various divisions in sales, client management, corporate strategy, pricing and underwriting. Rob’s experience dates back to Medco Health Solutions, where he spent 14 years growing and shaping the business domestically, as well as internationally through the creation of the Medco International Division.

Prior to joining Optum Rx six years ago, Rob was a Vice President/Senior Principal of Consulting for IMS Health, where he founded and established their Managed Markets Consulting Division. Rob also has experience working in Pharma, where his career began at Johnson & Johnson. Rob earned both a BA and MBA degree from Seton Hall University in New Jersey, where he continues to reside with his wife and two children. An avid traveler and sports enthusiast, Rob can be found exploring the world or catching a game in his spare time.

Headshot of Danielle Nichols

Dr. Danielle Nichols is responsible for health plan business development across the western half of the United States. She has more than 15 years of business development and account management leadership expertise in managed care and specialty pharmacy.

During her tenure with Optum Rx®, Dr. Nichols has focused primarily on supporting health plan clients and prospects as a clinical consultant and sales leader for OptumRx specialty pharmacy. Prior to joining Optum Rx in 2015, she served as senior director of account management at Catamaran and clinical manager for Catalyst Rx.

Nichols earned a bachelor’s degree from the University of Nebraska, an MBA from Bellevue University and Doctorate of Pharmacy from the University of Iowa College of Pharmacy.

Headshot of Scott Furletti

Scott Furletti is responsible for health plan business development across the eastern half of the United States. He has over 20 years of business development and account management leadership expertise in managed care.

Prior to joining Optum Rx® in 2016, Furletti worked with Agadia Systems, increasing revenues through business and product development, as well as renewals.

Before that, he held vice president roles at Access Medicare and Radiology Benefit Manager and served in key leadership roles with HealthFirst and GHI. Furletti also spent four years in account management for Medco where he provided high-quality service to employer and payer groups.

He holds an MBA with a concentration in health care management as well as a Professional Academy of Health Care Management designation.

Optum Rx has helped us deliver an exceptional year with new pharmacy sales!

AVP, Pharmacy Contracting and Sales, East Coast Health Plan

Explore our PBM solutions

Controlling specialty drug costs

The cost and complexity of specialty drugs requires a solution that provides care without compromise. The outcome is a better experience and lower costs.

Caring for pharmacy members

We promise to deliver simple ways for your employees to get the medication they depend on – while advancing health equity for everyone.

Lowering pharmacy benefit costs

Providing you with solutions that make it easier to lower drug spend.

Making pharmacy benefits clear

We deliver accessible and clear pharmacy benefit information, transparent drug pricing, and a simplified experience for everyone we serve.

Driving pharmacy innovations

You need simple, intelligent and adaptive solutions for your pharmacy benefit plan – fueled by the power of Optum.

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