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Solution suite

Risk Adjustment Service Organization

Help optimize the outcomes of your risk adjustment programs by integrating our end-to-end program management expertise with streamlined delivery and productivity.

Developing a risk adjustment team that evolves with program needs

Today, health plans are navigating financial and regulatory challenges, including:

  • Risk Adjustment model updates
  • Star Ratings updates
  • Interoperability mandates
  • Increasing hiring and training costs

Health plans must continually monitor, respond to and streamline their risk adjustment program management.

Our experienced team operates in collaboration with yours

End-to-end services

We offer comprehensive risk adjustment services that reduce the need for multiple vendors. With over 20 years in the risk adjustment industry, you can rely on Optum to help implement an effective program.

Strategic edge

We combine insight with operational excellence that translates your vision and goals into an actionable, results-driven program strategy. Our data-driven interventions, combined with executive and strategic support, help create a competitive edge across your risk adjustment organizations.

Scalability

Quickly execute your risk adjustment initiatives and increase scalability across your programs with ease. Optum has simplified workflows and experts to help refine your strategies without sacrificing quality or transparency, helping deliver measurable outcomes with confidence.

Dedicated team of experts

Get access to a dedicated team led by industry experts who help design and facilitate risk adjustment programs for your organization, operating as an extension of your team. The team helps deliver a coordinated risk adjustment strategy and partnership that can help reduce your administrative overhead and hiring efforts.

Key benefits

End-to-end strategic support

We offer comprehensive program implementation through strategic, operational and domain expertise.​

Executive performance updates

We provide regular updates with quantitative results ​and dashboards for informed risk adjustment program decisions.

Reduced administrative burden

Our simplified workflows help minimize complexity ​and internal resource strain.

Data-driven interventions

Our enhanced coding accuracy and faster chart retrieval enables earlier interventions, helping optimize program outcomes.

Increased productivity

We offer streamlined workflows that help improve operational efficiency and outcomes.​

Continual performance improvements

Our ongoing optimization through analytics helps with sustained plan performance improvement.​

Our 5-phased implementation approach

Discovery and strategic alignment: Assess current programs, align on goals and establish baselines.

Design and mobilization: Define strategy, workflows and plan execution.

Execution and monitoring: Activate workstreams and monitor performance.

Optimization: Refine strategies based on performance data.

Steady state: Achieve predictable and stable program performance.

Industry insights

View all
7 Key Trends in Risk Adjustment

Report

7 key trends in risk adjustment

Examine the trends reshaping risk adjustment and learn how your organization can stay ahead in 2026.

Unlocking New Possibilities in Risk Adjustment Solutions

Article

Unlocking new possibilities in risk adjustment

Learn how Optum helps health plans improve performance by using data, AI and smart technology to enhance accuracy, efficiency and integration.

Diagnose the Health of Your Healthplan

Infographic

Diagnose the health of your health plan

Learn 8 advantages of an end-to-end risk adjustment platform.

Product information and resources

  • PDF

     

    Sell sheet

    Overview of the Risk Adjustment Service Organization

    Learn how Optum can help your organization design and implement risk adjustment programs and improve outcomes.

    Download sell sheet

Complementary solutions

Risk Analytics

Learn about our comprehensive risk adjustment analytics platform that helps organizations evaluate data to help provide actionable insights.

Prospective Solutions

Get tailored pre-visit insights and point-of-care support for better member outcomes.

Retrieval services

Industry-leading chart retrieval services with a national footprint and continually expanding digital retrieval methods.

Optum can help improve risk adjustment program performance.