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Business Office Performance Services

A customizable revenue cycle management solution for providers that want to access expert resources and technology.

Optimize your revenue and cashflow

Review and trend open accounts receivable (AR), group similar items to settle balances more quickly, and identify opportunities to reduce discharge not final billed (DNFB)

We focus on specific problems such as aged AR, trend denials, underpayments and other “problem” claims, while performing root-cause analyses to drive improvements like a higher clean claims rate.

Key benefits

Leverage our back office business services

Rely on knowledgeable staff to guide you

RCM business office services can speed cash flow and help support appropriate revenue via our experienced staff who have targeted expertise.

Advanced technology to help lower costs

Gain efficiencies that allow you to reallocate financial resources from revenue management to clinical operations using advanced technology. Help lower your cost to collect and realize success through partnership with a revenue cycle management expert.

Customizable, secure RCM services to meet your needs

Customize services to meet your needs, from augmenting staff in specific areas to filling in gaps during times of high volume, to complete management of back office functions.

Industry insights

White paper

Five things your denial rate isn't telling you

Learn 5 ways to make changes that will prevent and remediate denied claims.

Article

Empowering providers with AI innovation

Generative AI is reshaping healthcare — boosting efficiency, easing documentation and empowering providers across the system.

Article

Optum wins 2023 enabling technology leadership award

Optum won the 2023 North American Enabling Technology Leadership Award. 

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