Enhance revenue performance with e-cashiering solutions
Patient payments comprise over 30 percent of provider revenue. Hospitals are grappling with increased patient collections due to shifts in payer mix and higher patient responsibilities. The outdated revenue cycle, designed for payer reimbursements, struggles to efficiently collect from patients, necessitating a revamped model that enhances the patient financial experience and facilitates easier payments.
Our patient payment solutions allow providers access to expertise and technologies without substantial IT expenditures. Plus, outsourcing can aid in managing backlogs and concentrating on high-value collections, enhancing overall operational efficiency and revenue performance.
Providers who outsource patient payment processing access unclaimed revenue seamlessly with Optum patient payment solutions.
Patient payments
SmartPay Plus™
Patient Financial Clearance
Patient Access Contact Center Services
Related healthcare insights
White paper
Learn how Optum is streamlining care delivery with insights from patients and providers to improve outcomes and drive down costs.
Article
Optum tackles the many issues infusion pharmacy care faces as it serves vulnerable patients with acute needs and complex conditions.
Case study
Using digital integration to ease administrative burdens can help you spend more time with patients and deliver positive patient outcomes.