Enhance revenue performance with e-cashiering solutions
Patient payments comprise over 30 percent of provider revenue. Hospitals are grappling with increased patient collections due to shifts in payer mix and higher patient responsibilities. The outdated revenue cycle, designed for payer reimbursements, struggles to efficiently collect from patients, necessitating a revamped model that enhances the patient financial experience and facilitates easier payments.
Our patient payment solutions allow providers access to expertise and technologies without substantial IT expenditures. Plus, outsourcing can aid in managing backlogs and concentrating on high-value collections, enhancing overall operational efficiency and revenue performance.
Providers who outsource patient payment processing access unclaimed revenue seamlessly with Optum patient payment solutions.
Patient payments
Software
SmartPay Plus™
Our patient payments solution helps providers accelerate collections, improve the patient financial experience and simplify workflows.
Solution suite
Patient Financial Clearance
Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.
Service
Patient Access Contact Center Services
Discover our strategic patient access and call center services for hospitals, health systems and large physician groups.
Industry insights
Report
We're proud to be recognized as the Frost Radar™ Revenue Cycle Management Operations 2025 growth and innovation leader.
White paper
Evolving federal policy on popular weight loss medications introduces additional cost and coverage uncertainties.
Article
Learn how we're leveraging AI to help minimize payment errors associated with manual contract reviews.