Enhance revenue performance with e-cashiering solutions
Patient payments comprise over 30 percent of provider revenue. Hospitals are grappling with increased patient collections due to shifts in payer mix and higher patient responsibilities. The outdated revenue cycle, designed for payer reimbursements, struggles to efficiently collect from patients, necessitating a revamped model that enhances the patient financial experience and facilitates easier payments.
Our patient payment solutions allow providers access to expertise and technologies without substantial IT expenditures. Plus, outsourcing can aid in managing backlogs and concentrating on high-value collections, enhancing overall operational efficiency and revenue performance.
Providers who outsource patient payment processing access unclaimed revenue seamlessly with Optum patient payment solutions.
Patient payments
Software
SmartPay Plus™
Our patient payments solution helps providers accelerate collections, improve the patient financial experience and simplify workflows.
Solution suite
Patient Financial Clearance
Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.
Service
Patient Access Contact Center Services
Strategic patient access and call center services for hospitals, health systems and large physician groups.
Industry insights
Article
Learn how the InterQual level of care team tackled a content development challenge following updated societal guidelines for acute coronary syndrome.
White paper
Tech and value-based care can improve payer-provider collaboration, reduce admin burden and enhance patient outcomes through data sharing.
Article
Discover how generative artificial intelligence (AI) is reshaping healthcare by boosting speed, precision and care.