Enhance revenue performance with e-cashiering solutions
Patient payments comprise over 30 percent of provider revenue. Hospitals are grappling with increased patient collections due to shifts in payer mix and higher patient responsibilities. The outdated revenue cycle, designed for payer reimbursements, struggles to efficiently collect from patients, necessitating a revamped model that enhances the patient financial experience and facilitates easier payments.
Our patient payment solutions allow providers access to expertise and technologies without substantial IT expenditures. Plus, outsourcing can aid in managing backlogs and concentrating on high-value collections, enhancing overall operational efficiency and revenue performance.
Providers who outsource patient payment processing access unclaimed revenue seamlessly with Optum patient payment solutions.
Patient payments
Software
SmartPay Plus™
Our patient payments solution helps providers accelerate collections, improve the patient financial experience and simplify workflows.
Solution suite
Patient Financial Clearance
Our pre-service clearance insurance verification solution accelerates reimbursement, reduces denials and optimizes workflows.
Service
Patient Access Contact Center Services
Strategic patient access and call center services for hospitals, health systems and large physician groups.
Industry insights
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E-book
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Article
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White paper
For our 2-part series on the future of AI, we surveyed more than 100 healthcare leaders. Part 1 reveals how leaders are approaching AI investments. Part 2 looks at the leadership challenge that executives face.