What’s included
Flexible staffing model
Get expert oversight, insight and support on complex cases to drive success
Our expert staff seamlessly handle all your authorization needs, from routine to complex. With more than 5 years of specialized experience, each team member is adept at implementing industry-best practices to provide efficient authorization management while meeting compliance with the latest regulations.
Technology-enabled services
Leverage a technology-enabled workflow
Our authorization technology streamlines the initiation and management of authorization requests. It seamlessly integrates with your EHR, maintaining data accuracy and ensuring your EHR remains the trusted source of truth.
Broad payer connectivity
Seamlessly managing payer screening rules
Our authorization determination screening rules library helps identify your payer authorization more readily. You can connect with over 350 payers and plans and complete the entire workflow process using our payer connections for authorization inquiries.
Key benefits
Streamline authorization management.
Technology and expertise to help improve authorization efficiency
Position prior authorization experts who use intelligent technology to quickly handle routine authorizations. Our experts can handle complex cases by exception, improving the efficiency and accuracy of prior authorizations.
Advanced automation to support workflows
Enable a smoother, more precise workflow with technology that automates manual tasks, including the identification of authorization requirements, authorization submission and status inquiries.
Prior authorization management solutions
Build and scale capabilities that will support on time care delivery and curb administrative burden of prior authorization efforts.
Data-driven analytics
Evaluate your performance with detailed assessments and month-over-month reports that track key performance indicators and identify areas for improvement.
Related healthcare insights
Case study
See how a hospital streamlined scheduling for about 700 providers and strengthened customer service for over 65,000 patient calls monthly.
Case study
The rise of healthcare consumerism has prompted many hospitals and health systems to rethink their patient satisfaction strategies.
E-book
Find out how to shift your revenue cycle left, focusing on front-end revenue cycle management (RCM) capabilities.