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Payer Clinical Clearinghouse

Streamline digital chart retrieval via a single clearinghouse to cut costs, reduce abrasion and gain access to clinical data from multiple sources.

Stay ahead of growing data needs

When it comes to chart retrieval, the healthcare industry has long-standing challenges of duplicative requests, administrative inefficiencies and escalating costs.

As the demand for clinical data surges, it's driving up costs and making budgets unpredictable. That’s why we’ve created Payer Clinical Clearinghouse, an innovative, self-service solution designed to streamline medical record retrieval while slashing in-year costs and improving efficiency. Our solution is designed to:

  • Facilitate the digital acquisition of medical records
  • Create a more unified experience for payers through Universal Rosters and Universal Packages
  • Connect multiple data sources into a single marketplace, eliminating the complexities that come with managing multiple vendors

Scale and connectivity

Our platform is connected to extensive sources of aggregated clinical data across the country, including top EHRs and Epic Payer Platform, enabling over 100 million charts to be successfully retrieved in 2024 alone.

Rapid implementation

We use existing vendor connections, so integration can be achieved in as little as 30 days, with minimal technical lift, allowing organizations to realize the benefits of our solution more quickly.

Experience you can rely on

Built, tested and deployed with a leading payer organization, our solution has been leveraged as an internal Optum capability since 2021 and is HITRUST certified.

Lower cost

Our established order reconciliation process helps prevent vendor overbilling for medical records and duplicate orders. Additionally, our pricing structure allows for multiple requests for a member’s medical records throughout the year without driving up the cost.

Key benefits

Reduced administrative costs

By standardizing, normalizing and automating chart retrieval, health plans can potentially lower their operational expenses.

Reduction of duplicative requests

The platform is designed to retrieve medical records efficiently, minimizing unnecessary requests and reducing provider abrasion.

Enhanced efficiency

With a closed-loop design, the Payer Clinical Clearinghouse tracks and reconciles every chart received against vendor invoices.

Speed

As a digital clearinghouse, processing uses APIs and minimal manual work, so tasks can be done in days or hours instead of weeks.

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Product information and resources

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    Placemat

    Overview of Payer Clinical Clearinghouse

    Learn how you can address multiple challenges with a self-service cost-saving solution.

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