Transforming your revenue cycle with Optum Integrity One™

Healthcare organizations are under pressure. Rising costs, tighter margins, and growing administrative complexity. In the middle revenue cycle, that pressure is amplified by fragmented systems and disconnected workflows, driving manual work and delayed decisions. With today's advances in AI, this work should be more accurate, efficient, and automated.

That's why we built Optum Integrity 1.0, an autonomous-first platform designed to modernize the middle revenue cycle with precision at scale. Integrity 1.0 brings autonomous coding to historically manual processes, capturing encounter details, helping address documentation complexity, and working to help close gaps before they become downstream denials.

While others automate steps, Integrity 1.0 is designed to code at enterprise scale. The result? Greater efficiency and accurate coding, helping to reduce costs, strengthen revenue [00:01:00] integrity, and minimize denials. One large health system saw an one hundred and eighty percent lift in financial impact alongside a fifty percent boost in inpatient coding productivity.

Because healthcare is complex, not every encounter can be handled the same way. For example, in the emergency department, many cases can be coded autonomously. But when clinical signals indicate greater complexity, Integrity 1.0 brings a human expert in the loop. Our ED autonomous coding model can help deliver revenue uplift, improvements in coding efficiencies, and accelerated cash flow for the average health system. 

When a human in the loop is needed, Integrity 1.0 can help to increase facility coding productivity, improve EM leveling performance, and facilitate CMI lift. This is the value of Integrity 1.0. Modernizing the middle revenue cycle through AI to automate the routine, escalate the complex, and help drive results at scale, [00:02:00] all in one solution from Optum.