Skip to main content

White paper

Robotic process automation (RPA)

We utilize RPA to advance federal government programs.

Improve quality, performance and compliance

Robotic process automation (RPA) is the automation of business processes that are primarily repetitive, systematic and rules-based. The automation takes place when software robots carry out processes or tasks normally completed by humans.

Optum Serve Robotic Process Automation for Government (RPAG) framework can be used to increase quality by lowering human error, reducing workload and creating efficiencies.

Read the white paper to learn more about how our RPA framework can support your organization's initiatives.

Find out how Optum Serve can help you

Related healthcare insights

How In-Home Support Reopened Access to Infusion Therapy

Article

How in-home support reopened access to essential infusion therapy

When a breakdown in care left a patient without essential IV nutrition, learn how Optum Infusion Pharmacy stepped in with a new approach.

How Experiences Shape Military & Veteran Health Care [Video]

How experiences shape military and Veteran health care

In this Let’s Talk Healthcare Perceptions video seminar, explore how lived experiences shape the care that military families and Veterans receive and how the healthcare system can evolve to meet those needs.

Two-Part Series on the Future of AI

White paper

What healthcare leaders really think about AI

For our 2-part series on the future of AI, we surveyed more than 100 healthcare leaders. Part 1 reveals how leaders are approaching AI investments. Part 2 looks at the leadership challenge that executives face.