Patients crave seamless pre-service: Are you meeting their expectations?
Expectations for accessing healthcare are changing. From initial search to post-appointment follow-up, people want access to be seamless and easy. How can health systems meet those expectations with their digital front door?
Optum surveyed more than 1,000 people to discover how patient preferences are reshaping the pre-care experience. Explore ways to enhance patient access through a streamlined experience that aligns with consumer preferences.