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White paper

Innovating care for vulnerable populations

See how payers can use technology to help people get care at home, solve social problems and improve their health.

January 23, 2026 | 1-minute read

How technology helps payers care for the most vulnerable

Today, more people want care at home. New technology makes it easier for payers to help. Tools like telehealth, remote monitors and smart devices let people get care without leaving home. Other tools, like data systems and artificial intelligence, help teams work better together.

Medicare Advantage and D-SNP plans help people with many health and social needs. Optum Home & Community helps payers use all these tools to give better care and solve problems for people who need extra help.

In this white paper, you’ll learn what health plan leaders say about using technology and what stops them from using it more.

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