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Case study

Improving performance at Excel Medical Center

Empower provider success and improve member care through digital integration.

Learn how Excel Medical Center achieved success with the In-Office Assessment Program and support from the Optum field team. The experienced field team leverages their relationships, as well as Optum tools and analytics, to influence provider behavior and drive results for payers.

Optum was able to integrate with Excel’s EHR, creating a more streamlined workflow and providing access to advanced solutions and capabilities. This helped them:

  • Leverage new data insights that follow the member at each point of care, providing a complete picture of the member’s health and helping to improve outcomes
  • Use industry-leading data and analytics that proactively identify risk-suspected conditions
  • Produce preprogrammed alerts for risk-suspected conditions at the point of care
  • Create automated submissions to close risk-suspected conditions and automated chart and notes extraction

Related healthcare insights

Guide

Engage providers impact member outcomes

Download our infographic to learn how Optum can take the burden off payers to impact provider performance.

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4 steps to optimizing value-based care

Learn how combining these steps can help power a holistic workflow between payers and care delivery.

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Spend more time with members

See how prospective assessment programs can reduce administrative burden. Physicians spend less time on paperwork, so they can focus on what matters most: member care.