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Enhance care delivery with our e-prescription solution

Streamline workflow and increase accuracy with Clinical Exchange ePrescribe and Surescripts Real-Time Prescription Benefits.

3-minute read

Healthcare is constantly evolving to meet consumer demands and changing regulatory expectations. To keep up, technology-based solutions are playing a more significant role at every stage of care delivery and administration.

Clinical Exchange ePrescribe is one such solution. Integrated within the electronic health record (EHR), it connects providers to pharmacies for secure electronic prescription generation and routing. It streamlines workflow and improves accuracy, helping reduce manual labor and medication errors.

Clinical Exchange ePrescribe is also integrated with Real-Time Prescription Benefits (RTPB). It delivers patient-specific benefit and cost information in the electronic workflow, helping prescribers and pharmacists make the best possible care decisions.

Innovating the prescription journey from start to finish

The prescription journey has come a long way in recent years thanks to the introduction of electronic prescription (e-prescription) solutions. They’re a convenient, cost-effective and safe way for physicians, pharmacies and patients to manage prescriptions and achieve positive outcomes.

Electronic prescribing sends prescriptions to pharmacies using EHR. Eliminating paper-based prescribing — and the time spent calling in prescriptions — allows providers to send prescriptions instantly and directly to a patient’s pharmacy.

Integration with EHR also gives physicians real-time information on a patient’s medication history, medical records and prescription benefits. This:

  • Helps inform decisions about new medications or alternative treatments
  • Enhances communication between providers, as medication orders can be shared quickly and easily
  • Eliminates the need to manually verify insurance eligibility or search for pricing information
  • Helps lower overall prescription costs and improve patient outcomes

Eliminating inefficient and time-consuming manual prescription processes

Managing prescriptions in a manual environment is cumbersome and inefficient. Errors can occur from manual data entry or interpreting handwriting. This increases labor costs and causes delays in medication delivery for patients.

Manually checking benefit information for each patient is also time-consuming. Moreover, it can lead to prescribing a medication that patients can’t afford or that isn’t covered by their benefits — critical given that patients are increasingly concerned about medication costs.

In Surescripts’ 2022 National Progress Report, 43% of patients were somewhat worried about prescription costs for themselves or a family member. Difficulty affording prescriptions was reported by 1 in 4 patients, with 1 in 3 respondents prescribed 4 or more medications.

Increasing prescription pricing transparency and medication adherence

Our Clinical Exchange ePrescribe is integrated with Surescripts Real-Time Prescription Benefits (RTPB), the industry’s most powerful prescription price transparency network.

It gives providers and pharmacists immediate access to real-time, patient-specific benefits and cost information. This helps reduce medication errors, improve price transparency and add extra safety to medication prescribing.

Surescripts RTPB also makes it easier to complete prior authorizations. Physicians can see at a glance which drugs require it and automatically launch that process upon prescribing. This enhances real-time conversations between providers and patients. It also helps patients prepare for the cost and be assured their prescription will be ready.

Clinical Exchange ePrescribe offers providers an intuitive platform that simplifies every step of the prescription journey for better efficiency each time a prescription is written. Our solution:

  • Reviews patient-specific drug prices before prescribing and compares drug pricing across channel options such as mail order and retail
  • Helps reduce adverse drug events (ADEs) for patients through automated drug interaction checking including integrated drug-drug, drug-allergy and duplicate therapy screening
  • Supports greater formulary compliance by flagging medications not covered by a patient’s health plan
  • Allows prescribers to evaluate clinically relevant and preferred therapeutic alternatives based on the patient’s benefits to make the best-informed treatment decisions
  • Connects to virtually all pharmacies nationwide, improving patient access, eliminating trips to drop off prescriptions and shortening pharmacy wait times
  • Integrates with EHRs and practice management systems, helping reduce patient and medical data entry
  • Completes prior authorizations only when necessary and streamlines workflows at the point of care
  • Drives medication adherence as patients feel more confident about prescription accuracy and pricing transparency

The integration of Surescripts RTPB improves pickup rates by 3.2%. It also lowers patient drug costs, with 11% lower out-of-pocket costs overall and 40% lower costs for high-cost drug classes.

Clinical Exchange ePrescribe with Surescripts RTPB is a significant step forward in improving healthcare and ensuring patients achieve the best possible outcomes. This connected and complete solution transforms the prescription journey for providers, payers, pharmacies and patients.

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