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E-book

Behavioral health digital access survey

Can technology solve patient access to behavioral health?

Survey of providers in the trenches of the mental health crisis

Nine out of ten American adults say the United States is going through a “mental health crisis."* This crisis has prompted a wave of innovation to improve behavioral health access.

What approaches are mental health clinicians using to expand access to care? What innovations are most successful — and what needs improvement?

We surveyed 250+ providers to learn how they’re using online scheduling, telehealth and other solutions to help patients obtain mental healthcare. Our survey also identified the top barriers and benefits physicians see when using digital access technology with their patients.

Download this e-book to gain:

  • Insights related to how patients access and schedule mental health services online
  • Visibility into the barriers that keep patients from getting care
  • Knowledge of the challenges which may block adoption of new digital access technologies
  • Breakdowns on the usage of automated reminders, virtual support groups, artificial intelligence and more

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*CNN. 90% of US adults say mental health is a crisis in the United States, CNN/KFF poll finds | CNN. Last reviewed October 5, 2022. Accessed December 10, 2022.