Health information system (HIS) conversions are complex and require the complete attention of several hospital departments. However, providers must still maintain a healthy cash flow while the revenue cycle staff learns the new system.
Without a solution to maintain continuity, hospitals risk bad debt and leaving money uncollected.
This success snapshot reveals how Optum® A/R Recovery Service allowed one multi-state provider to dedicate its A/R recovery team to training on its new HIS without sacrificing cash flow.
Related healthcare insights
Article
Selecting a strategic accounts receivable partner requires careful evaluation.
On-demand webinar
Discover how to prevent denials — from pre-claim to appeals and automation — with expert insights across the care continuum.
Article
Find out how aligning payment integrity with other complementary functions at health plans reduces unnecessary spend and provider abrasion.