Going beyond traditional EAP benefits
We believe your entire organization thrives when your employees are empowered with:
- Access to 24/7 support, from mental health services to tools for managing everyday life stressors
- Personalized paths to wellbeing that increase employee engagement
- Quality care delivered globally by local experts in 200+ countries
- Investments in health literacy and leadership to improve outcomes
Mental wellbeing benefits based on clinical efficacy
With our Global Employee Assistance Program, you’re investing in the long-term health of your entire organization. Our extensive mental wellbeing benefits are based on clinical efficacy and produce positive results:
- 83% of individuals report feeling more confident coping with issues1
- Absenteeism among individuals is reduced by 1.5 days2
- 3.8-day improvement in presenteeism3
Key benefits
Our solutions help your managers and employees take charge of their health, so they can be more resilient and present every day.
Self-care tools
We offer convenient access to digital self-care tools, including self-assessments, mindfulness exercises and more.
In-person or virtual provider visits
One-on-one therapy sessions with credentialled professionals give employees expert help when needed.
Financial and legal counseling
Specialized support from financial and legal experts is available in individual personalized sessions.
Mobile emotional support
Your team can get real-time confidential support from specialists 24/7/365.
Management consultations and referrals
Managers and HR representatives can connect with our consultants for focused support designed for complex and everyday situations.
Training for managers and employees
Our seminars and webcasts cover a wide range of topics that help managers and employees with life, health and workplace challenges.
Critical incident response
Our network of extensive experts and on-site crisis counselors are ready 24/7/365 to help your people and organization recover.
Family support
Support for parents and caregivers around issues unique to youth.
Video
Mental health support when people need it most
While it’s getting easier to talk about mental health, it can still be a struggle to be open and vulnerable. Donnie shares how he was able to find support after a loss.
When I called, the reps on the phone were warm, caring and friendly. They listened without judgment and directed me to the proper resources.
Donnie, an employee who called us for support
Explore EAP solutions
Behavioral Health Solutions for Employers
Substance Use Disorders Solutions
Behavioral health and emotional wellbeing solutions
Related healthcare insights
White paper
Learn how Optum is streamlining care delivery with insights from patients and providers to improve outcomes and drive down costs.
Article
As digital fitness, physical therapy and virtual musculoskeletal care surge in popularity, they’re yielding benefits for health plans and members alike.
White paper
This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.
- Optum International Satisfaction Data & Analysis report with February 2023 end month, Issue Management and US EAP FUSS Satisfaction Survey Customer Report – Section III 1/1/23-2/28/23.
- International Satisfaction Data & Analysis report and US EAP FUSS Outcome Report, 1/1/23-3/13/23.
- IBID.