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Quality and Utilization

Gain access to all the relevant data you need to improve hospital quality management and resource utilization.

Powered by Crimson AI

Assess care quality at a deeper level

Powered by the Crimson AI platform, Quality and Utilization is a module that delivers outcomes-based analytics that help health systems better manage patient conditions, reduce readmissions and length of stay, and make the most of resources amid growing hospital utilization.

Improve quality and adherence to regulatory requirements through proactive outcome tracking and identify high-cost drivers or unwarranted resource utilization.

Laptop image showcasing a screenshot of the Quality and Utilization module’s user interface.

Key features

AI-enabled smart opportunities

Spend less time on mining data, and more time on generating insights. AI technology provides actionable feedback and suggested interventions that guide you to opportunity drivers. Proactively create custom EMR alerts based on these opportunities and quality initiatives.

Flexible reporting

Drill down, slice and pivot data with our advanced reporting capabilities built on PowerBI™. Our unified data mart integrates previously isolated data streams for scalability and customization. In addition, you can conduct analyses within your own data warehouse with our data portability functionality. 

Regulatory tracking support

Gain access to our robust library of over 1,000 performance measures that leverage near real-time clinical and billing data. In addition, Quality and Utilization offers augmented national benchmarking capabilities and proprietary risk adjustment methodology.

Guided workflows

Our streamlined user interface makes it easy to identify opportunities and measure performance across key quality, safety and utilization metrics. You can drill down to view trends by facility, service line or physician and even dive into encounter-level details.

Active data management

Perform a deeper analysis of care quality with our solution. Quality and Utilization processes clinical data daily and unifies data previously isolated in different workstreams. It even delivers responsive, interactive reports based on this live data.

Key benefits

Discover how the Quality and Utilization module can improve patient outcomes for your healthcare organization.

Improve quality outcomes

Enhance patient safety and quality outcomes across your health system.

Optimize resource utilization

Optimize utilization of resources by identifying high-cost services that may be unwarranted.​

Pinpoint documentation opportunities

Equip your team with robust quality indicators, social determinants of health (SDOH) data and our risk-adjusted benchmarks to help your physicians and CDI teams improve documentation.

Our impact

Optum has helped its clients achieve impressive outcomes and major cost savings.

26% reduction in sepsis mortality rate

Quality and Utilization has helped CommonSpirit Health reduce its sepsis mortality rate by 26%.1

6.3% reduction in sepsis length of stay

This solution has reduced length of stay by 6.3% for CommonSpirit Health.1

5% reduction in readmission rates in one year

Optum helped one of its clients reduce readmission rates by 5% in just one year.1

$99 million in cost savings

We've helped clients achieve close to $100 million in cost savings associated with hospital quality and resource utilization initiatives.2

Industry insights

Case study

Improving hospital quality and utilization

Learn how data insights helped 4 organizations transform their operations.

White paper

Reduce length of stay and enhance resource efficiency

Learn more about how Optum Enterprise Intelligence Suite (EIS) enables best practices for achieving operational excellence.

E-book

Design an exceptional provider review strategy

Optimize your provider review process to help save time, reduce costs and improve care quality.

Product information and resources

  • PDF

     

    Fact sheet

    Quality and Utilization fact sheet

    Learn more about this product’s key features, its modules and client impact to date.

    Download now

Find out how Optum can help you drive performance at point of care

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Sources

1. Based on mutually agreed on ROI between the client and Optum.
2. Based on mutually agreed on ROI from all clients across 2019–2023