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E-book

Patient access starts before the appointment

New research reveals how access, transparency and digital tools shape patient satisfaction long before care begins.

Why pre-care matters more than ever

Patient access is no longer just about getting through the door. Today’s consumers expect clear information, easy scheduling and fewer surprises before they ever see a provider. 

In this e-book, new consumer insights explore how simpler, more connected pre-care experiences can help organizations better meet those expectations. 

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Optum Rx is reinventing the PBM model

Fixed pricing, predictability and real-time visibility into medication costs are the core of the new Optum Rx PBM model.

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Smarter, simpler pharmacy support with AI: An expert interview

In our latest podcast episode, hear our AI experts explore how real-time AI insights help members make more informed pharmacy care decisions.