(gentle music)
(telephone ringing)
Shelly: Hi, this is Shelly with Optum.
May I speak to Morgan?
Morgan: This is.
Shelly: I'm a fertility resource consultant
in the fertility solutions program here at Optum.
And my job is to provide emotional support to individuals
in various stages of infertility treatment.
Morgan: Sure and I'm gonna warn you,
I'm probably gonna get emotional really quick.
We are two years in trying, so we saw a specialist.
We have to start testing over and kind of see where we are
and what our options are and all that stuff.
But it's been extremely, extremely draining on me.
Shelly: I know how stressful this process is.
It's very common for people who are going
through this to feel isolated.
I wanna look mainly at the last two weeks.
How much time have you spent feeling
down, depressed, or hopeless?
Morgan: Most of the days.
Shelly: Okay.
Morgan: My husband and I work really off the schedule,
so I'm alone a lot.
Shelly: Okay.
Morgan: I tried journaling.
I did that for a little while.
Otherwise, I just try to distract myself.
So I have a list of things that I wanna
get done around the house.
Try to pick up working out
and making that more of a routine.
Shelly: Exercise is definitely great
as far as boosting mood and reducing anxiety levels.
And so support groups could be another option for women,
who are going through infertility struggles.
Morgan: Yeah I have looked at one.
Actually there's a couple one,
wanted my husband be able to open up about how he's feeling.
Shelly: Yeah. I'll send you some information via email.
So if you wanna touch base again in a couple weeks,
I'm happy to do that if it's helpful to you.
Morgan: Okay.
(gentle music)
(telephone ringing)
Shelly: Hey Morgan.
I am eager to hear how you're coping at this time.
Morgan: I'm actually feeling a lot better.
Shelly: Great, so last time we talked
about support groups and also the therapy.
Morgan: Yeah. I saw her like a week and a half ago.
And then after the class,
my husband had an emotional breakdown,
because I think it got real for him.
Shelly: Sometimes men feel
like they have to be strong for their partner.
So if he sensed you turning a corner
maybe that was his signal.
I think that he's doing a great thing
by expressing himself and considering therapy is an option.
Morgan: Yeah and then we got the news
that IVF would be the best option for us.
So I'm feeling much better 'cause there is a plan.
I think that's been another mood lifter.
Shelly: Absolutely.
If you need anything, do not hesitate to reach out.
Morgan: Thank you so much.
Shelly: You're welcome. You take care.
(gentle music)