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[NARRATOR] When people interact
with health care companies today,

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they expect a modern,
digital-first experience.

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Research shows members
want their health insurance company

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to communicate with them through
the channels they use every day,

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whether that's email,
their plan portal,

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text, or even traditional mail.

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To meet these expectations,
you need the right partner

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with the right tools and technology,

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so you can connect with members

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in the way
that's most convenient to them.

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As a leader in payer communications,

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Optum Financial offers an end-to-end
communications technology platform.

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Communications Complete is designed
to help simplify your workflows,

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reduce costs, and improve
the member experience.

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Our platform gives you
the ability to create,

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manage, and send communications

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through a number of channels

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so you can engage your members

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throughout their
health care journey.

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And you can achieve all of this

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with the power of
a single integrated workflow,

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which helps you save time and money,

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and makes your team more efficient.

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Our Communications Archive
allows you to retrieve

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secure electronic files
through a variety of methods,

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making it easy for your teams
to see the content they need,

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when they need it.

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And with our high processing volume,

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we can offer discounted postage
and mail consolidation

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for printed materials,

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driving cost efficiencies
that strengthen your bottom line.

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Our health care
communications experts

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are here to help you reduce
your administrative costs,

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by developing omnichannel strategies

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and implementing tactical solutions
that engage your members,

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reduce the need
for customer service calls,

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and support
personalized communications

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throughout the entire
health care journey.

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With our powerful
Communications Complete platform

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and our deep expertise,

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you're able to easily
manage your workflow,

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implement your engagement strategy,
and scale with speed.

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Get in touch.

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We're ready to help you improve
your communications workflow,

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lower costs, and increase
your member satisfaction.

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