WEBVTT


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Patient access should be
easy, not complicated.

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But disconnected systems, manual
checks, and paper-based intake make

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it harder for staff and patients to
get information right the first time.

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This can create errors early
in the revenue cycle that cause

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delays and avoidable denials.

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Optum Pre-Care RCM Solutions
help simplify the front end of

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the revenue cycle with AI-driven
technology, services, and consulting.

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Instead of reacting to errors after
the fact, we connect providers

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and payers to help you prevent
denials before care begins.

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Staff can focus on patients instead
of paperwork, patients can enjoy easy

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access to the care they need, and the
business can get a healthier bottom line.

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So what's in the Optum Pre-Care portfolio?

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Optum Patient Financial Clearance is
designed to align pre-care workflows and

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patient interactions to capture accurate
information, identify issues before they

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happen, and clear patients for care.

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Real-time connectivity to payers
helps flag eligibility and

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authorization issues up front.

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You can perform digital intake,
eligibility checks, coverage

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discovery, cost estimates, and prior
authorization with one solution.

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Optum's robust payer connectivity and
enriched data have enabled health systems

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to experience 19% increase in real-time
eligibility transactions, 34% reduction

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in payer unavailable transactions.

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And we don't just provide
technology, we bring the people

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and expertise to make it work.

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Financial clearance services provide
trained staff to help providers

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navigate complex pre-care processes.

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Our teams work alongside your staff
to help reduce rework and support

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a smoother access experience.

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Our services can help enroll eligible
self-pay patients into coverage

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programs and support appointment
scheduling and registration.

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Customers using our services
have experienced three X growth

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in enrolled patient volumes, 35%
growth in handled call volumes.

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We also offer consulting that helps
you evaluate how to grow revenue

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and manage margins to support
a strong financial foundation.

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Patient access is easy with
one partner that does more.

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One connected pre-care experience
can help save costs and time.

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With Optum Pre-Care RCM Solutions,
providers can get the tools they

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need for smooth operations, improved
access, and faster payment resolution.

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Contact our team to learn how we can
help you meet your patient access goals.