WEBVTT

00:00:00.000 --> 00:00:00.675
[music playing]

00:00:00.767 --> 00:00:01.969
NARRATOR: Across health care,

00:00:02.269 --> 00:00:04.004
fraud schemes move fast,

00:00:04.204 --> 00:00:06.707
exploiting gaps, shifting tactics,

00:00:06.874 --> 00:00:09.076
and outpacing traditional controls.

00:00:09.743 --> 00:00:13.380
By the time fraud is detected,
it's often too late.

00:00:13.847 --> 00:00:15.449
Optum is changing that.

00:00:16.083 --> 00:00:18.418
We're moving
fraud detection upstream,

00:00:18.585 --> 00:00:21.889
stopping suspicious activity
before claims are paid.

00:00:22.489 --> 00:00:25.859
What makes this possible
is our unique vantage point.

00:00:26.260 --> 00:00:28.295
We can see across payers,

00:00:28.529 --> 00:00:29.963
across providers,

00:00:30.330 --> 00:00:32.332
across the healthcare system.

00:00:33.099 --> 00:00:35.769
Our suite of products
connects data at scale

00:00:35.869 --> 00:00:38.772
and applies advanced analytics, AI,

00:00:39.072 --> 00:00:42.676
and decades of experience
fighting fraud to reveal patterns

00:00:42.809 --> 00:00:45.345
that may not be visible to
an individual payer

00:00:45.479 --> 00:00:46.680
acting on their own.

00:00:47.214 --> 00:00:49.950
Together, they assess provider risk,

00:00:50.150 --> 00:00:52.019
surface emerging threats,

00:00:52.119 --> 00:00:53.987
and enable decisive action.

00:00:54.888 --> 00:00:59.259
Every year, tens of thousands
of new providers enter the system

00:00:59.626 --> 00:01:01.128
Many are legitimate.

00:01:01.495 --> 00:01:02.863
Some are not.

00:01:03.430 --> 00:01:06.300
Our enhanced
provider verification technology

00:01:06.366 --> 00:01:08.702
technology evaluates
provider integrity and risk

00:01:08.769 --> 00:01:10.504
the moment they attempt to enroll.

00:01:11.338 --> 00:01:15.108
We instantly map each provider
into a network of identities,

00:01:15.242 --> 00:01:17.945
relationships,
and historical behavior,

00:01:18.145 --> 00:01:21.748
enabling payers to verify
whether the provider exists

00:01:21.949 --> 00:01:23.617
and whether they should be trusted.

00:01:24.585 --> 00:01:27.454
If risk is detected, claims are held

00:01:27.521 --> 00:01:29.223
and an investigation begins,

00:01:29.723 --> 00:01:34.228
stopping hit-and-run fraud before
a single dollar leaves the system.

00:01:34.461 --> 00:01:37.130
And because
provider status can change,

00:01:37.364 --> 00:01:40.701
we proactively reassess integrity
after enrollment,

00:01:40.968 --> 00:01:44.137
monitoring for changes to the risk
a provider poses.

00:01:45.005 --> 00:01:46.573
Our advanced AI models

00:01:46.673 --> 00:01:49.076
continuously analyze
provider behavior,

00:01:49.309 --> 00:01:52.813
uncover hidden connections
across vast data sets,

00:01:53.080 --> 00:01:56.783
and identify anomalies
which may signal emerging schemes.

00:01:57.284 --> 00:02:01.588
Investigative tools map how
entities and transactions interlink,

00:02:01.788 --> 00:02:04.825
making even
sophisticated schemes visible.

00:02:05.259 --> 00:02:07.294
When suspicious patterns appear,

00:02:07.394 --> 00:02:09.029
immediate alerts are triggered,

00:02:09.329 --> 00:02:12.466
empowering payers to act
before losses mount.

00:02:13.233 --> 00:02:15.402
Optum is making this possible,

00:02:15.669 --> 00:02:17.871
innovating at the speed and scale

00:02:17.938 --> 00:02:19.673
modern health care demands.

00:02:19.773 --> 00:02:21.174
[music fading]

