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[NARRATOR] Healthcare organizations
are under pressure,

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rising costs, tighter margins,

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and growing
administrative complexity.

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In the middle revenue cycle,

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that pressure is amplified
by fragmented systems

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and disconnected workflows,

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driving manual work
and delayed decisions.

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With today's advances in AI,

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this work should be more accurate,

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efficient, and automated.

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That's why we built
Optum Integrity One,

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an autonomous first platform

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designed to modernize
the middle revenue cycle

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with precision, at scale.

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Integrity One brings
autonomous coding

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to historically manual processes,

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capturing encounter details,

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helping address
documentation complexity,

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and working to help close gaps

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before they become
downstream denials.

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While others automate steps,

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Integrity One is designed to code
at enterprise scale.

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The result? Greater efficiency
and accurate coding,

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helping to reduce costs,
strengthen revenue integrity,

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and minimize denials.

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One large health system saw
180% in CDI financial impact,

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alongside a 50 % boost
in inpatient coding productivity.

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Because healthcare is complex,

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not every encounter
can be handled the same way.

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For example,
in the emergency department,

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many cases
can be coded autonomously,

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but when clinical signals
indicate greater complexity,

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Integrity One brings
a human expert in the loop.

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As documentation is created,

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the platform analyzes
the patient record,

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applies coding logic in real time,

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and completes
routine cases automatically.

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Here's how that comes to life.

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Janice arrives at
the ED with chest pain

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and shortness of breath

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and is admitted for observation.

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As documentation is created,

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Integrity One automatically
helps identify an opportunity,

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surfacing the likely presence, type,
and acuity of heart failure

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based on provider documentation,

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clinical indicators, and treatment.

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That insight is delivered
directly to CDI within the platform,

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enabling a timely,
focused provider query.

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With clarification in place,

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coding more accurately reflects
Janice's clinical picture,

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supporting appropriate reimbursement

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and a more complete
representation of care.

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Now, multiply that impact
across all encounters.

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Our ED autonomous coding model

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can help deliver revenue uplift,

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improvements in coding efficiencies,

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and accelerated cash flow
for the average health system.

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When a human in the loop is needed,

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Integrity One can help to increase
facility coding productivity,

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improve EM leveling performance,

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and facilitate CMI lift.

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This is the value of Integrity One,

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modernizing the middle
revenue cycle through AI

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to automate the routine,
escalate the complex,

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and help drive results at scale,

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all in one solution, from Optum.

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