WEBVTT

00:00:01.034 --> 00:00:03.587
[FELICIA JORDAN] Working in
the fee for service practice,

00:00:03.587 --> 00:00:05.843
you're sort of like this hamster
running in the wheel.

00:00:08.609 --> 00:00:09.510
[BRENNAN KRUSZEWSKI]
Over the long-term, that

00:00:09.537 --> 00:00:10.531
really burns you out

00:00:10.531 --> 00:00:12.012
and kind of wears you down.

00:00:13.293 --> 00:00:15.749
[BENJAMIN DILLON] Unfortunately,
what happens with fee for service

00:00:15.749 --> 00:00:19.620
is that line between
what is needed

00:00:19.620 --> 00:00:21.700
and what is indicated
becomes very blurred.

00:00:24.881 --> 00:00:26.175
[KRISTEN NEWSOM] I think
you’ve done a really nice job

00:00:26.187 --> 00:00:27.928
getting things under
a little bit better control.

00:00:27.928 --> 00:00:28.695
[PATIENT] Thank you.

00:00:28.729 --> 00:00:30.537
[KRISTEN NEWSOM]
To me, value-based care

00:00:30.537 --> 00:00:33.506
is how medicine should be.

00:00:33.934 --> 00:00:38.056
It aligns the incentives
in all the right ways.

00:00:38.293 --> 00:00:39.768
[Felicia laughs]

00:00:39.973 --> 00:00:41.675
[FELICIA JORDAN]
What it means is,

00:00:41.675 --> 00:00:45.175
am I doing the right things

00:00:45.175 --> 00:00:47.524
for the patient,
at the right time,

00:00:47.524 --> 00:00:49.175
to get the best patient outcome.

00:00:49.483 --> 00:00:50.737
[ROHAN WAGLE] Is there any other symptoms

00:00:50.743 --> 00:00:51.743
you have with it?

00:00:51.743 --> 00:00:53.554
My fuel can be used

00:00:53.554 --> 00:00:56.023
in the patients who
it’s going to matter the most,

00:00:56.023 --> 00:01:00.056
as opposed to it unnecessarily
depleting on patients where

00:01:00.056 --> 00:01:01.895
the test was not really needed.

00:01:01.895 --> 00:01:03.163
[BRUCE HUYNH]
I think the number one thing

00:01:03.163 --> 00:01:04.965
that patients miss most

00:01:04.965 --> 00:01:07.350
is connection and consistency.

00:01:07.668 --> 00:01:10.093
When I have more time
to take care of my patients,

00:01:10.093 --> 00:01:11.572
I'm more intentional about it.

00:01:11.839 --> 00:01:12.806
[MINESH MEHTA]
We’ll see you in six months,

00:01:12.825 --> 00:01:14.775
sooner if there are
any issues, yeah?

00:01:15.309 --> 00:01:16.656
I really love my patients.

00:01:16.656 --> 00:01:17.978
I really love my practice.

00:01:18.111 --> 00:01:22.783
It's being able to have the time
to spend with the patients,

00:01:22.783 --> 00:01:26.600
to really dig into
the issues that they have.

00:01:26.787 --> 00:01:28.816
[JOO KIM] Congrats.
Wonderful.

00:01:29.061 --> 00:01:32.793
I feel good about patients
getting care here

00:01:32.793 --> 00:01:37.187
because there's just
so many layers of support.

00:01:37.564 --> 00:01:38.787
[BRENNAN KRUSZEWSKI]
One of the super helpful things

00:01:38.787 --> 00:01:40.431
about working with Optum is that

00:01:40.462 --> 00:01:42.569
we can compare data
across the entire country.

00:01:42.569 --> 00:01:44.037
So we can see whether or not

00:01:44.037 --> 00:01:46.540
we're maybe missing cases
of something like COPD.

00:01:46.587 --> 00:01:48.012
[BENJAMIN DILLON]
I have picked up the phone

00:01:48.012 --> 00:01:50.306
and spoken to
my colleagues up in Boston.

00:01:50.606 --> 00:01:53.056
I have spoken to my colleagues
in North Carolina.

00:01:53.575 --> 00:01:55.093
How are you doing things?

00:01:55.412 --> 00:01:56.650
How did you get that done?

00:01:56.674 --> 00:01:57.484
And vice versa.

00:01:57.618 --> 00:01:58.862
[BRENNAN KRUSZEWSKI]
Every hospitalization

00:01:58.862 --> 00:02:00.354
or ER visit that we avoid

00:02:00.354 --> 00:02:02.543
is a huge amount of spend
that's avoided as well.

00:02:02.823 --> 00:02:04.806
[ROHAN WAGLE]
It's the closest to mimic

00:02:04.806 --> 00:02:07.168
exactly why you went into
medicine in the first place

00:02:07.168 --> 00:02:09.401
and put the patient at the front

00:02:09.401 --> 00:02:11.175
and then build
the system around that.

00:02:11.598 --> 00:02:13.267
[BRUCE HUYNH] Optum has
recognized that it's actually

00:02:13.267 --> 00:02:15.118
the patient that matters most.

00:02:15.302 --> 00:02:16.303
[FELICIA JORDAN]
If you want to be able

00:02:16.303 --> 00:02:18.071
to spend time
with your patients,

00:02:18.071 --> 00:02:18.971
this is for you.

00:02:19.506 --> 00:02:21.234
If you want nursing support,

00:02:21.234 --> 00:02:23.356
if you want a great EMR,

00:02:23.356 --> 00:02:25.756
if you want to practice medicine

00:02:25.756 --> 00:02:27.775
like we were taught
to practice it,

00:02:27.775 --> 00:02:29.106
how you want to practice it,

00:02:29.275 --> 00:02:30.275
[Patient laughs]

00:02:30.809 --> 00:02:32.052
then this would be for you.