WEBVTT

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[gentle music playing]

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I get to talk to
the customers firsthand,

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understand the market firsthand,

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and then drive
those problems into solution,

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by working with amazing technology
and amazing teams

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to bring it to fruition.

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I'm Arati Swadi.

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I work for Optum.

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I'm part of the risk adjustment
and quality product management.

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I conceptualize,
drive product delivery

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in our product department.

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The healthcare industry
has seen two main shifts.

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One is around the integrated
payer and provider model,

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which is through
the value-based care model,

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and the technological advancement.

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That is the shift that we are
going to continue to see

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in the next decade.

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Optum is really at the forefront
of technology innovations,

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through AI and EMR interoperability.

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We are connected to
over 29,000 providers,

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which is unprecedented
in the industry.

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That level of scale
really helps us drive efficiency

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that we have proven to be
that trusted partner,

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with the payers and the providers,

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to provide these outcomes and results

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that are aligned with the customers

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over the period of time

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and will continue to do so

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through the innovations
and the products

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that we bring in the future as well.

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Seeing it to fruition,
through the results

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and the goals that we achieve
for our customers,

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is very gratifying.

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[gentle music fades]