WEBVTT

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The industry is accelerating,

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in terms of the needs,

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both of our customers
and the broader marketplace.

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So it is forcing us
to think differently

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about everything that we're doing.

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My name is Eric Haseman.

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I am responsible for
risk adjustment product at Optum.

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Risk adjustment is important
for many reasons.

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How we ensure accurate
and complete picture

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of a patient's health,

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but also how that information
is then used

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to be able to improve
how care is delivered

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and improve health overall.

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That's why it's important.

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At Optum, we've made
intentional investments,

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both in terms of our capabilities,

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investing in those capabilities,
if you will,

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but also investing in top talent,

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bringing in
new experience, expertise

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to be able to accelerate
our product roadmaps,

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kind of think differently
about how our products work,

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how we collaborate with customers.

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The orchestration
of all of this is key.

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Whether it's individual patients,

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individual providers, practices,

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entire health systems,

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it's crucial that we get that right.

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There's so much impact
that we can have,

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both for our customers
and for the industry overall.

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It's just incredibly exciting for me

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and for the team as a whole.

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I know that to be true.