﻿WEBVTT

1
00:00:00.000 --> 00:00:03.250
(gentle upbeat music)

2
00:00:05.700 --> 00:00:08.116
<v ->Optum Care is paying us better</v>

3
00:00:08.116 --> 00:00:10.082
to spend time with patients.

4
00:00:10.082 --> 00:00:12.060
I can see less patients in a day

5
00:00:12.060 --> 00:00:15.075
and still make a decent income.

6
00:00:15.075 --> 00:00:16.740
More time with the patient

7
00:00:16.740 --> 00:00:19.080
equals better patient satisfaction,

8
00:00:19.080 --> 00:00:22.320
and in many cases, it's better disease outcome.

9
00:00:22.320 --> 00:00:23.438
I can sit down with them

10
00:00:23.438 --> 00:00:26.280
and really dig a little deeper into their problems.

11
00:00:26.280 --> 00:00:27.930
I'm just getting to know them better,

12
00:00:27.930 --> 00:00:30.600
and that's what makes patients happy.

13
00:00:30.600 --> 00:00:34.410
Patients do enjoy a doctor who is treating them competently,

14
00:00:34.410 --> 00:00:37.110
but it's more important that they feel close,

15
00:00:37.110 --> 00:00:38.250
and they feel open,

16
00:00:38.250 --> 00:00:40.380
and they feel like they know me well enough

17
00:00:40.380 --> 00:00:41.213
to tell me anything.

18
00:00:41.213 --> 00:00:43.980
Some days, you're exactly the doctor you want to be,

19
00:00:43.980 --> 00:00:45.120
and you feel like a superhero,

20
00:00:45.120 --> 00:00:46.590
and other days,

21
00:00:46.590 --> 00:00:48.210
you feel like you missed the mark a little bit.

22
00:00:48.210 --> 00:00:50.100
But having the support

23
00:00:50.100 --> 00:00:53.430
of Optum Care has been really beneficial in making sure

24
00:00:53.430 --> 00:00:56.580
that the majority of those days are a little closer

25
00:00:56.580 --> 00:00:57.821
to the superhero days.

26
00:00:57.821 --> 00:01:01.571
(music fades)

