[music playing]
It's not like you wake up tomorrow
and you can solve health care's problems.
No, it takes us all collaborating across the industry,
bringing new ideas and leveraging the assets that we have
to figure out how we can address it.
And that is what we're doing, and that's what I'm excited about.
My name is Kimberly Higgins Mays
and I am the market president at Optum.
Innovation is, that's our DNA, that's who we are.
There are many efforts that we're doing right now
to advance innovation for health care.
I would say one, enabling value-based care.
We are helping to advance high-quality care
at an affordable cost that helps improve health outcomes.
We are working with health plan customers
to help modernize their operations,
such as AI and machine learning,
to help health plan, end to end,
in those core functions that they're doing every single day.
We're doing it by managing their operations,
managing regulatory pressures,
helping them with IT,
or, oftentimes, helping them reduce
some of the payment challenges that they're facing.
We're also helping them with their membership,
both existing members and new members,
to grow that membership.
The way we do that is through looking at their benefit strategy.
We can support them
with how do we optimize that benefit strategy,
because, really, that's what it's about.
You want to be simple, you want to be affordable,
and you want to be connected to those members.
And that is what we do, every single day, at Optum.
[music builds and fades]