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[BETH MERLE] Something has to give.

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We have a set of providers

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that are looking to deliver
high quality care to their patients.

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We have payers,
the government, individuals,

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employers who are
responsible for paying for care

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and absorbing
the rising cost of care.

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It creates a complex
ecosystem and web

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where everyone
is trying to do the right thing.

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But we have
a set of misaligned incentives

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that are getting
in the way of delivering

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the best outcomes at the right cost,

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with the right patient experience.

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In the US health care ecosystem,

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costs are rising dramatically.

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And yet, with the right incentives
in place aligning stakeholders,

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we have
tremendous opportunity to drive

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total population health
at lower costs.

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I'm Beth Merle.

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I lead our value-based care

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and provider enablement
product portfolio

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within Optum Insight.

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My portfolio
is oriented to building tools

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that support
both payers and providers

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in delivering on value-based care.

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Taking on value-based care
is a large endeavor.

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It requires data,
it requires insights,

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it requires infrastructure,

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and it requires deep expertise.

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Oftentimes, all of that expertise
and infrastructure

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doesn't sit in one place,

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so the best way
to deliver on value-based care

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is through partnership,

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through bringing in
the right expertise

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in the right places
to be able to support that.

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We've just launched Value Connect

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and it's an end-to-end
technology suite.

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Everything from care coordination

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and medication management
to risk and quality improvement

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to understanding
their value-based care contracts

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to drive financial performance,
all in one tool.

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So really think insight to action.

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Success overall
means improved outcomes

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and enhanced patient experience

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by providing providers and practices

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with the right insights
on their population,

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ensuring the right
follow up visits are scheduled,

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ensuring medications are refilled
when they need to be refilled.

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Doing all of those things
comprehensively,

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we see in our ACO,
lower pharmacy costs,

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lower readmissions, less ER visits,

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all markers of better health
and lower cost.

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It is making what is
a complex system, simpler.

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And that's going to drive
adoption of value-based care,

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which I truly believe
will improve health care,

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from an outcomes perspective,
overall.

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That's exciting to me and what
keeps me here and motivated,

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solving complex problems
and being in a place

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where I feel like
we could really solve them

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and make a big impact.

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