WEBVTT

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In today's busy world,
getting the right healthcare isn't always

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easy.

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That is where Optum House Calls comes in.

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As an experienced health plan partner,
House Calls clinicians meet members in

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the comfort of their own homes to deliver
comprehensive in home or virtual health

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visits designed to find and close gaps in
care.

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We provide lab tests and screenings that
give a more complete picture of each

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member's health.

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Our clinicians collaborate closely with
primary care physicians,

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providing real time outreach for urgent
findings and clear post visit summaries

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to help ensure continuity of care.

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House Calls has over 4000 clinicians
across the nation and availability in all

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50 states, including rural counties.

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Giving members dedicated one-on-one time
focused entirely on their health needs,

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including social determinants of health
factors that may require attention.

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House Calls delivers impressive results,
achieving a 79% star gap closure rate and

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95% coding accuracy.

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Through empathetic communication,
our clinicians build trust,

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encourage open dialogue,
and create meaningful connections.

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Earning a 99% member satisfaction rate
with a long history of results and

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service,
Optum House Calls is helping improve

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member health and well-being in the place
they call home.