WEBVTT

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It changes daily, it changes hourly.

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It touches every single person
in the world,

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and so health care
has always been it for me.

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It impacts my community,
impacts my family,

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countries, worlds.

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I just love the impact

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that we can
change healthcare for everyone.

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The biggest assumptions people make

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about the business
of health care is that

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every individual
working in healthcare

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views it as a business
and does not view it as

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being meaningful to people's lives
and quality of life and to families.

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Everyone really deeply cares

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about the job
they're doing to provide

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better quality of life
and better health care

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to everyone they're serving.

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Coordination of care is near
and dear to a lot of individuals.

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Personally, I see this

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with Medicare age parents
and in laws

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who are navigating
a fragmented health care system.

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Very little care coordination,

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understanding if a procedure
is even covered,

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if a device is even covered,

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misinformation, nowhere to go
to get accurate information.

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When you're dealing with
a medical issue,

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it's just an added stress
that's probably really unnecessary.

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There's a few different things
I really enjoy about Optum.

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First and foremost, the people.

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I think it's a joy to work with
all of our colleagues.

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The level of professionalism,
the level of expertise

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the level of servitude
they bring to our customers,

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it cannot be done better
than what Optum does.